Privacy Policy
Last Updated: March 2026
Unibexs Sdn. Bhd. ("Unibexs", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use the Unibexs platform and related services.
Unibexs operates a technology platform that connects education advisors with universities to facilitate international student recruitment to Malaysian universities.
By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Unibexs Sdn. Bhd.
UNIT 09-02, LEVEL 9, KENWINGSTON BUSINESS CENTRE
KENWINGSTON SQUARE GARDEN, PERSIARAN BESTARI
CYBER 9, 63000 CYBERJAYA
SELANGOR, MALAYSIA
Contact email: legal@unibexs.com
2. Information We Collect
We may collect the following types of information when users interact with our platform.
Personal Information
This may include:
Full name
Email address
Phone number
Residential address
Passport information
Identification documents
Academic records
Any documents required by universities for application or visa processing
Advisor Information
For registered education advisors using the platform:
Name and contact details
Business or personal identification documents
Payment or commission information
Activity and performance data within the platform
Technical Information
When you visit our website, we may collect:
IP address
Device type
Browser type
Pages visited
Platform usage data
Cookies and tracking technologies
3. How We Use Your Information
We use the information collected for the following purposes:
To operate and maintain the Unibexs platform
To facilitate student applications to partner universities
To connect advisors with universities and application opportunities
To verify identity and prevent fraud
To process commissions and payments to advisors
To improve our platform, services, and user experience
To communicate important updates, notifications, and support messages
To comply with legal obligations
4. Sharing of Information
We may share information with the following parties when necessary:
Universities
Student data and documents may be shared with partner universities to process applications, admissions, and visa procedures.
Advisors
Registered advisors may submit student applications through the platform and therefore may have access to the information necessary to support the application process.
Service Providers
We may use trusted third-party providers to support services such as:
cloud hosting
data storage
analytics
payment processing
customer support tools
These providers are required to protect personal data and use it only for authorized purposes.
Legal Authorities
We may disclose information if required by law or if necessary to protect our rights, comply with legal obligations, or respond to lawful requests from authorities.
5. Data Protection and Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no online system can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
process student applications
maintain advisor records
comply with legal and regulatory obligations
resolve disputes and enforce our agreements
When data is no longer required, it will be securely deleted or anonymized where possible.
7. International Data Transfers
Because the Unibexs platform operates globally, personal data may be accessed or processed by users and service providers located in different countries.
By using the platform, users acknowledge that their information may be transferred and processed outside their country of residence, including Malaysia.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
analyze website traffic
improve platform functionality
remember user preferences
support marketing and analytics tools
Users can control cookie settings through their browser preferences. More details are available in our Cookie Policy.
9. User Rights
Depending on applicable laws, users may have the right to:
request access to their personal data
request correction of inaccurate information
request deletion of their personal data where legally permitted
withdraw consent for certain data processing activities
Requests may be submitted to: legal@unibexs.com
10. Children's Privacy
The Unibexs platform is intended for users aged 18 and above. If a user under the age of 18 submits personal information, such submission must be made with the consent of a parent or legal guardian.
11. Changes to this Privacy Policy
Unibexs may update this Privacy Policy from time to time to reflect changes in legal requirements, platform functionality, or operational practices.
The updated version will be published on our website with the revised date.
Continued use of the platform after updates indicates acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or how your personal data is handled, please contact us at:
legal@unibexs.com
